We may collect the following types of information when you use our services:

• Personal Information: such as your name, email address, phone number, and any other contact details you voluntarily provide when you sign up, make a purchase, or communicate with us.

• Usage Data: information about how you interact with our website or services, including pages visited, time spent on the site, clicks, navigation patterns, and other engagement activity.

• Technical Data: information automatically collected from your device and browser, such as your IP address, browser type, device information, operating system, and cookies or similar tracking technologies used to improve functionality and user experience.

We use the information we collect for the following purposes:

• To provide and improve our services: This includes delivering coaching, courses, resources, and other offerings, as well as enhancing the overall quality, functionality, and user experience of our website and services.

• To communicate with you: This may include sending important updates, responding to enquiries, providing customer support, and (where you have opted in) sharing information about new services, offers, or promotions.

• To ensure security and prevent fraud: We may use data to monitor for suspicious activity, protect our website and users, and maintain the integrity and safety of our systems and services.

• To comply with legal obligations: We may process or retain information where required to meet applicable legal, regulatory, or contractual requirements.

We do not sell your personal information.

We may share your data only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services. This may include providers of hosting, analytics, payment processing, email communication, and customer support.

  These providers are given only the information necessary to perform their specific services and are required to handle your data securely and in accordance with applicable privacy laws.

• Legal Authorities: We may disclose personal information if required to do so by law, regulation, legal process, or government request, or where such disclosure is necessary to protect our legal rights, enforce our Terms and Conditions, or ensure the safety and security of our users and services.

We use cookies and similar tracking technologies to help improve your experience when using our website and services. These technologies allow us to:

• Enhance user experience: by enabling core website functionality and providing a smoother, more personalised browsing experience.

• Analyse traffic and usage patterns: to understand how visitors interact with our website, which helps us improve performance, content, and usability.

• Remember your preferences: such as settings or choices you make, so you do not need to re-enter information each time you visit.

You can choose to disable cookies at any time through your browser settings.

However, please note that if you disable cookies, some features or functionality of the website may not work as intended or may be limited.

We retain your personal information only for as long as it is reasonably necessary to provide our services, fulfil the purposes outlined in this Privacy Policy, or comply with applicable legal, regulatory, tax, accounting, or reporting obligations.

When your personal information is no longer required for these purposes, we will take reasonable steps to securely delete, anonymise, or de-identify it in accordance with applicable laws and best practices.